Have you returned an item from your order but still received an invoice? Processing returns usually takes 1-3 weeks. However, in rare cases, it may take longer. We recommend contacting PowerPay directly to set up a payment hold. This way, you can avoid late fees in case your return takes longer to process.
You can view your transactions and payments directly via the following link: https://services.mfgroup.ch/de/selfservice/login?brand=powerpay
If you have any further questions, feel free to contact PowerPay directly. They are happy to assist you at:
📞 058 806 06 02
📧 info@powerpay.ch