Everything you need to know about the payment option "invoice"

If you have any questions about your invoice, please contact PowerPay customer service directly.

Email: info@powerpay.ch

Phone: 058 806 06 02

However, usually the following applies: The invoice is normally sent by email within 5 minutes of the order. Check your spam folder if you have not received an email. Otherwise, you can request an invoice again from customer services.

Invoices are to be paid directly to PowerPay and the payment period is 20 days, with the option of payment in instalments.

The following steps will be taken in the event of non-payment:

21 days after the order date: payment reminder by email

31 days after the order date: first reminder by post, plus CHF 10 reminder fees

60 days after order date: Second reminder by post, plus CHF 20 reminder fees

90 days after order date: Third reminder by post, plus CHF 25 reminder fees

120 days after order date: Case forwarded to a collection agency, plus CHF 50 additional fees

If you have any further questions regarding the invoice, PowerPay customer service will be happy to help.