I did not receive an order confirmation by email, what now?

If you do not receive an email from us with the order confirmation after completing your order, there may be several reasons for this.

- Order has not been completed correctly. When you complete your order, you will always be redirected to a new page where you will see your order number. Only if you come to this page, your order has been transmitted correctly.

- The email has been spammed. Please check the spam folder in your email program. Unfortunately it happens again and again that our emails land there.

- When you entered your order the email address was wrong. In this case the email will not be sent. Please contact our customer service directly on service@amorana.ch