Submit a request
To the Shop
Amorana
Return
ZUM ADVENTSKALENDER
Return
Returns process
What does the hygiene seal mean?
How long does it take for my return to be booked?
Who takes over the postage for the return?
When will I receive the adjusted invoice from MF Group AG?
Replacement & Exchange
Can I exchange the items I have ordered?
Can I exchange or replace individual parts of a set?
When will I receive my replacement item?
Complaint
I have received an incorrect item!