Deliveries – Amorana

I didn't receive all the items I ordered, what now? If you notice when opening the package that you have not received all ordered items, check the delivery note first. ...
What should I do if my package is delivered damaged? Unfortunately, it can happen that a parcel is damaged during transport. That is why it is very important that you alw...
I have received an incorrect item If you have received an incorrect item, please contact our customer service by email at service@amorana.ch.
What do I do in the event of a loss? Did you already check if the package was delivered to the neighbor? Was the order possibly deposited in the stairwell...

Tracking my order As soon as your package has left our warehouse and been handed over to the carrier, you will receive a shipping confi...
Will my package be delivered discreetly by Amorana? Discretion is a top priority at Amorana. That's why we ship all orders in a completely neutral box without sender and...
With which shipping partner will my Amorana package be delivered? We want you to receive your order quickly, reliably and securely. That’s why we have teamed up with top carriers. Dep...
How soon will I receive my delivery from Amorana? We want you to have your order in your hands as soon as possible. That's why all orders received before 17.00 o'clock...
Can I enter a different delivery address? That's quite possible. As soon as you have added your items to the checkout, you will be asked to enter your billing ...
Can I specify a desired date for delivery? Unfortunately it is not possible for us to send your package on a desired date at the moment for technical reasons. O...