Procedure in the event of a warranty claim for AVA and AVA 2.0

If you have purchased an AVA or AVA 2.0 cycle tracker from us which now has a problem, please contact AVA support directly. 

 
This product is subject to special warranty conditions, so it is important that you contact the appropriate contact person directly. 

 
This link will take you directly to the AVA help/contact page. Please click here.

Or send your defective Ava together with your delivery note, your order confirmation and a detailed error description directly to:

Ava AG

Gutstrasse 73

CH-8055 Zürich 

Important: This only applies in the case of a warranty claim. If you want to return your AVA or AVA 2.0 purchased at Amorana, you can send it back to us. Please note that the AVA and AVA 2.0 are hygienic items and can only be returned unopened.