If you have bought a MYHIXEL product from us which is not working properly, or if you have trouble logging in to the app, please contact MYHIXEL support directly.
At Amorana we unfortunately have no possibility to log in to the app or to check information. Should a device really be defective, MYHIXEL will tell you what the next steps are.
Important: This is only valid in case of a warranty case or problems with the app. If you wish to return a MYHIXEL product purchased from Amorana, you may of course send it back to us. Please note that the masturbator is a hygienic article and can only be returned in unopened condition.
MYHIXEL - Customer Service in the languages German, French, English & Spanish:
Tel: +34 622 033 474