I paid in advance, but did not receive my order yet!

In this case you should consider the following:

- Were your items in stock when you ordered?
- Did you quote the order number when you made your payment?
- Have you already received a shipping confirmation?

If you have taken all these points into consideration but still haven't received anything, please contact us via email, preferably with your payment confirmation. (Confirmation e-banking, receipt payment slip etc.)

email: service@amorana.ch