Please return the items together with the delivery note or your personal details to the address below. We ask that you retain the Post Office's tracking number until we have confirmed the return.
Return address:
Bluebox Shop AG
Europastrasse 19
8152 Glattbrugg
Since hygiene is very important to us, we kindly ask you to observe the following when returning goods:
Clothing (e.g. swimwear, bras, corsets, etc.) will only be returned in an unused and clean condition.
Sealed lingerie (e.g. stockings, body stockings, etc.) can only be returned unopened. The hygiene seal must be undamaged.
Sealed sex toys and other hygiene products can only be returned unopened. The hygiene seal must be undamaged. (Except articles with orgasm guarantee)
Toys, hygiene products and certain lingerie (stockings, bodystockings, etc.) are sealed for your safety. Hygiene is very important to us and therefore we guarantee that these products have never been opened. For this reason, we cannot take back sealed products. If you still return an opened product to us, we will refuse the return and will return the product to you.
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