Please return the product together with the delivery note to the address below. We ask you to keep the postal receipt with the shipment number until you have received confirmation by email that we have received the return shipment.
Please note that sex toys and lingerie with a hygiene seal and can only be returned in the unopened and original packed condition! If such items are returned open, the return will be accepted.
If you have ordered by invoice, Byjuno PLC will send you an adjusted invoice.
With credit card or Paypal payment the amount will be refunded to your card.
In case of a prepayment we ask you to note your bank details on the delivery note.
Bluebox Shop PLC